Online Talk: Customer experiences with 3D AI assistants

On June 6, our member ZREALITY showed how you can turn your classic 2D chatbot into an interactive 3D AI assistant.

Together, we immersed ourselves in the world of personalized customer interactions, in which AI-controlled avatars communicate with users in living 3D spaces. We were able to experience live how these futuristic avatars can be used as marketing influencers, in customer service or in sales to present your products around the clock in the Metaverse. It was impressive to see how this technology can revolutionize the way companies interact with their customers.

Adrian Dietrich from ZREALITY guided us through the creation of our own 3D AI assistant with his Grids platform. He showed us how easy and intuitive it is to integrate it into your company website. With just a few clicks, you can present information, provide live support and even conduct training sessions – all in a fascinating and really cool 3D environment.

The possibilities opened up by the use of this technology are virtually unlimited. Imagine your customers being able to access a 3D assistant at any time that not only answers questions, but also offers an immersive and interactive experience. The future of customer interaction is here and it’s more exciting than ever.